Expertise is Priceless

Business and Technology change so quickly, keeping rarely used expertise in house is not practical. Our teams contribute the expertise that takes a lifetime to build, without the time and cost to build it. 

The success of any business is based on the speed at which they adapt to change. Being the best at day to day operations will keep you ahead of the competition, adapting to change quickly will make your competition fear you and give you an advantage the competition can’t beat.

Change requires skills that are rarely used, but must be razor sharp when they are needed. The cost of keeping those skills on the bench is a liability most businesses can’t afford. Using as needed professional services allows a business to leverage the right skills at the right time, without carrying the on-going cost.

Our Professional Services teams provide global, cross industry experience and subject matter expertise to implement new technology solutions cost effectively.

We Provide a Full Range Of Professional Services

advisory services

Sometimes you just need a fresh set of eyes on your problem or situation to spot the solution. Our advisory teams bring industry and discipline specific expertise that will help you get control of your business and technology.

change control

Change is inevitable, and it  needs to be managed carefully. An inadvertent change can bring your  business to a screeching halt. Our team will help you create a  simple technology change management process to keep control of your business. 

business analysis

Back before it was cool, technology’s job was to support the business. Those days are back. Before embarking on a big project or change it’s important to understand what the business needs, our expert Business Analysts live to help you create that clarity.

process improvement

Great businesses run on great processes. There is no more expensive lesson than buying the wrong tool without defining the function your business needs. Our team helps you keep it simple by creating the processes to move your business forward.

TRAINING & mentoring

Business and technology move so quickly, the proper training is key to keeping things running as well as keeping your business safe. Work with our consultants to create solid training plans for your staff and clients to keep your business moving smooothly. 

TECHNICAL SPECIALISTS

The cost of inexperience is hefty. The value of experience is priceless. We pride ourselves on the care and attention we put into finding the right technical resources to support your project or operations and help you reach your technology goals.

Luxury Hotel

Customer Experience Story

NEW HOTEL TECHNOLOGY BUILD

Customer initiated $250M hotel construction project offering 5 Star luxury guest technology experience.

challenges identified

  • Construction and contractor disputes
  • Low voltage and power installation
  • Back office and automation solutions
  • Guest facing technology solutions
  • Lack of internal resources
  • Tight timelines to meet opening deadline

services provided

  • Technology Strategy
  • Project Management
  • Professional Services
  • Change Management
  • Standard Operating Procedures
  • Staff Training

how our Team delivered

  • Created property technology strategy for staff, guests and tenants
  • Vetted, engaged and contracted vendors to provide solutions
  • 320 guest rooms, 150 back of house staff, large conference, restaurant, resort and parking facilities
  • Advised industry vendors to fully architect solutions
  • In room guest entertainment
  • Property and guest automation
  • Back of house tools and applications
  • Leveraged Professional Services to implement, train and support vendor solutions