Expertise is Priceless

Business and Technology change so quickly, keeping rarely used expertise in house is not practical. Our teams contribute the expertise that takes a lifetime to build, without the time and cost to build it. 

Leading Remote Teams Through Covid-19?

You team needs leadership and top resource now more than ever before, get the remote team checklist to help your team stay safe and productive during and after COVID.

Leading Remote Teams Through Covid-19?

You team needs leadership and top resource now more than ever before, get the remote team checklist to help your team stay safe and productive during and after COVID.

The success of any business is based on the speed at which they adapt to change. Being the best at day to day operations will keep you ahead of the competition, adapting to change quickly will make your competition fear you and give you an advantage the competition can’t beat.

Change requires skills that are rarely used, but must be razor sharp when they are needed. The cost of keeping those skills on the bench is a liability most businesses can’t afford. Using as needed professional services allows a business to leverage the right skills at the right time, without carrying the on-going cost.

Our Professional Services teams provide global, cross industry experience and subject matter expertise to implement new technology solutions cost effectively.

We Provide a Full Range Of Professional Services

advisory services

Sometimes you just need a fresh set of eyes on your problem or situation to spot the solution. Our advisory teams bring industry and discipline specific expertise that will help you get control of your business and technology.

change control

Change is inevitable, and it  needs to be managed carefully. An inadvertent change can bring your  business to a screeching halt. Our team will help you create a  simple technology change management process to keep control of your business. 

business analysis

Back before it was cool, technology’s job was to support the business. Those days are back. Before embarking on a big project or change it’s important to understand what the business needs, our expert Business Analysts live to help you create that clarity.

process improvement

Great businesses run on great processes. There is no more expensive lesson than buying the wrong tool without defining the function your business needs. Our team helps you keep it simple by creating the processes to move your business forward.

TRAINING & mentoring

Business and technology move so quickly, the proper training is key to keeping things running as well as keeping your business safe. Work with our consultants to create solid training plans for your staff and clients to keep your business moving smooothly. 

TECHNICAL SPECIALISTS

The cost of inexperience is hefty. The value of experience is priceless. We pride ourselves on the care and attention we put into finding the right technical resources to support your project or operations and help you reach your technology goals.

Customer Success Summary

DATA CENTER rebuild

International cloud hosting provider required a hot upgrade from Tier 2 to Tier 3 standard. The project had been struggling for 2 years and was nearing penalty stage with clients and partners.

challenges identified

  • Vendor contract dispute
  • Incomplete technical design
  • Tight timelines to avoid breach of contract
  • 24/7 Production environment

services provided

  • Technology Strategy
  • Project Management
  • Change Management

how our Team delivered

  • Assessed clients mixed purpose environment to clarify scope
  • 500+ virtual servers, 12 specialized applications with over 1,000 client.
  • Renegotiated contracts with vendors to resume work
  • Engaged targeted SME's to re-engineer complete design
  • Implemented Change Control and SLA's
Lounge

Customer Success Summary

Payment Processor Security Upgrade

Customer required PCI compliant payment solution to securely process millions of credit card transactions per year throughout 31 US based venues.

challenges identified

  • No vendor provided solution available
  • Tight timelines to meet public deadline
  • Lack of internal resources

services provided

  • Technology Strategy
  • Project Management
  • Professional Services
  • Change Management

how our Team delivered

  • Assessed clients environment to clarify requirements
  • 22 locations, 3 software platforms, 600 systems
  • Engaged industry vendors to architect solution
  • Leveraged Professional Services to provide industry expertise to implement vendor solution
  • Implemented Change Control and vendor SLA's
Video Training

Customer Experience Story

RAPID REMOTE WORKFORCE DEPLOYMENT

Customer required 4,000+ employees to work remotely due to Covid-19. Hard requirement that changes must occur without interrupting customer service to customers in 5 countries.  

challenges identified

  • No connectivity tools or data storage standards
  • Lack of portable hardware
  • Strict security requirements due to PCI data inclusions
  • Lack of internal resources
  • Tight timelines to limit impact to operations and customer service

services provided

  • Technology Strategy
  • Project Management
  • Professional Services
  • Change Management
  • Audit and Compliance Services

how our Team delivered

  • Defined tiered requirements to meet clients business needs
  • 5,000+ users, decentralized management and staff, international customer service requirements
  • Engaged industry vendors to architect solutions
  • AWS virtual desktop solution to allow work from home access
  • Office 365 deployment for application access and data storage
  • Enhanced data security and physical audit processes to meet PCI requirements
  • Leveraged Professional Services to provide expertise to implement and support vendor solutions
  • Implemented access, application and data security policies
  • Established audit and operational SOP's
Luxury Hotel

Customer Experience Story

NEW HOTEL TECHNOLOGY BUILD

Customer initiated $250M hotel construction project offering 5 Star luxury guest technology experience.

challenges identified

  • Construction and contractor disputes
  • Low voltage and power installation
  • Back office and automation solutions
  • Guest facing technology solutions
  • Lack of internal resources
  • Tight timelines to meet opening deadline

services provided

  • Technology Strategy
  • Project Management
  • Professional Services
  • Change Management
  • Standard Operating Procedures
  • Staff Training

how our Team delivered

  • Created property technology strategy for staff, guests and tenants
  • Vetted, engaged and contracted vendors to provide solutions
  • 320 guest rooms, 150 back of house staff, large conference, restaurant, resort and parking facilities
  • Advised industry vendors to fully architect solutions
  • In room guest entertainment
  • Property and guest automation
  • Back of house tools and applications
  • Leveraged Professional Services to implement, train and support vendor solutions

Connect With Us

We're here to help

Have a question, want to book a meeting or looking for more information?
Connect with one of our consultants now.

Connect With Us

We're here to help

Have a question, want to book a meeting or looking for more information?

Connect with one of our consultants now.

SRP Consulting, Bringing Global Strategy To Small Business

Our Mission

SRP Consulting is committed to supporting our clients growth through exceptional service delivery.  We pride ourselves on making a contribution that will last long after your project, process or strategy is implemented.  We are not one time consultants, we are long term partners invested in your success.

© 2020 SRP Consulting | All Rights Reserved | Terms 

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